# Hassan Suhail — AI & Business Automation Consultant > Official portfolio of Hassan Suhail, a London-based AI and business automation consultant and Director at Hysentra. Hassan helps businesses improve leads, sales, customer service and operations through controlled AI, connected automation, Odoo, GoHighLevel and API-led systems. This personal portfolio presents Hassan's individual expertise, selected work and approach. Hysentra provides company-scale delivery for larger and multidisciplinary engagements. For definitive service, project, policy and contact information, use the curated Markdown pages below. Full case-study PDFs remain permission-based lead-generation assets and are not directly exposed. ## Core pages - [Home](https://hassansuhail.com/index.md): Positioning, capabilities, delivery method and direct contact details. - [Services](https://hassansuhail.com/services/index.md): Six AI, automation, CRM and core-system consulting capabilities. - [Selected work](https://hassansuhail.com/work/index.md): Eight safe public case-study summaries without gated download URLs. - [About Hassan](https://hassansuhail.com/about/index.md): Hassan's approach, working standards and relationship with Hysentra. - [Insights](https://hassansuhail.com/insights/index.md): Practical articles on automation decisions, AI agents and ROI. - [Contact](https://hassansuhail.com/contact/index.md): Direct contact details and the secure project-enquiry route. ## Services - [AI Automation Services](https://hassansuhail.com/services/ai-automation/index.md): Controlled AI for classification, retrieval, drafting, routing and decision support. - [Business Process Automation](https://hassansuhail.com/services/business-process-automation/index.md): Connected workflows, APIs, documents, approvals and operational reporting. - [Sales & Lead Automation](https://hassansuhail.com/services/sales-and-lead-automation/index.md): Lead capture, validation, qualification, routing, CRM lifecycle and follow-up. - [Odoo Consulting & Automation](https://hassansuhail.com/services/odoo-consulting/index.md): Independent Odoo process, implementation, integration and optimisation consulting. - [GoHighLevel Consulting](https://hassansuhail.com/services/gohighlevel-consulting/index.md): Independent pipeline, customer-journey, workflow and integration consulting. - [AI Agent Development](https://hassansuhail.com/services/ai-agents/index.md): Bounded agents with approved tools, evidence, permissions and human escalation. ## Selected work - [AI-assisted customer onboarding](https://hassansuhail.com/work/ai-customer-onboarding/index.md): Structured context capture, task coordination and accountable human ownership. - [First-party lead capture and routing](https://hassansuhail.com/work/lead-capture-webhook/index.md): Consented form data validation, CRM creation and owner notification. - [Social media operations agent](https://hassansuhail.com/work/social-media-operations-agent/index.md): Controlled research, drafting, review and publication signals. - [YouTube knowledge and Slack agent](https://hassansuhail.com/work/youtube-knowledge-agent/index.md): Transcript ingestion, retrieval and contextual team answers. - [AI-driven lead verification and enrichment](https://hassansuhail.com/work/ai-lead-enrichment/index.md): Approved data verification, qualification and CRM-ready context. - [Multilingual healthcare information assistant](https://hassansuhail.com/work/multilingual-healthcare-chatbot/index.md): Approved multilingual information with explicit safety and escalation boundaries. - [Connected digital operations transformation](https://hassansuhail.com/work/digital-operations-transformation/index.md): Customer experience, commerce, operations and monitoring as one system. - [Academic performance intelligence](https://hassansuhail.com/work/academic-performance-intelligence/index.md): Structured measures, interactive reporting and intervention support. ## Insights - [How to choose your first automation project](https://hassansuhail.com/insights/how-to-choose-first-automation-project/index.md): A practical selection test based on value, stability, exceptions and evidence. - [AI agent or chatbot: what does your business actually need?](https://hassansuhail.com/insights/ai-agent-vs-chatbot/index.md): Operational differences between conversation and bounded action. - [How to assess automation ROI without inventing numbers](https://hassansuhail.com/insights/automation-roi-without-invented-numbers/index.md): A measurement model for time, quality, delay and risk. ## Policies - [Privacy notice](https://hassansuhail.com/privacy/index.md): Personal information, analytics consent, providers, retention and rights. - [Cookie and storage notice](https://hassansuhail.com/cookies/index.md): Essential storage and consent-controlled analytics. - [Accessibility statement](https://hassansuhail.com/accessibility/index.md): WCAG 2.2 Level AA commitment and barrier-reporting details. - [Website terms](https://hassansuhail.com/terms/index.md): Information, case-study evidence, intellectual property and availability terms. ## Optional - [Hysentra — Intelligent Operations Company](https://hysentra.com/): Hassan's company for larger AI, automation, Odoo and operational-transformation engagements.